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Monday – Thursday: 10 a.m. – 7 p.m. · Friday: 9 a.m. – 2 p.m. · Saturday: Closed · Sunday: ClosedMonday – Thursday: 10 a.m. – 7 p.m.50 to 80 minutesLicensed in CO, NM, and WYAccepting new patientsMercedes Baca, Licensed Clinical Social Worker (LCSW) · CO Lic. # 000000Mercedes Baca, Licensed Clinical Social Worker (LCSW) · NM Lic. # 000000Fernando Ceballos, Licensed Professional Counselor (LPC) · CO Lic. # 000000Fernando Ceballos, Licensed Professional Counselor (LPC) · WY Lic. # 000000
3 more licenses
  • Mercedes Baca, Licensed Clinical Social Worker (LCSW) · CO Lic. # 000000
  • Mercedes Baca, Licensed Clinical Social Worker (LCSW) · NM Lic. # 000000
  • Fernando Ceballos, Licensed Professional Counselor (LPC) · CO Lic. # 000000
  • Fernando Ceballos, Licensed Professional Counselor (LPC) · WY Lic. # 000000
(720) 555-0100
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How to join

A session from home is the same session

In the states where we are licensed, a session by video or phone has the same clinician, the same length and the same privacy rules as one in the office. What changes is where you sit.

Choose a place where you can talk without being overheard: a bedroom with the door closed, a parked car, a back porch, a quiet room at a library.

  • Colorado, New Mexico or Wyoming during the session

  • A phone, a tablet or a computer

  • Headphones help, and are not required

A therapist at a wooden table in a bright home office, typing on a laptop

Step by step

Four steps to your first session

  1. Step 1: Tell us how you will join

    In the contact form or by phone, say video, phone or in person. You can change it any week.

  2. Step 2: We send a link, or we call

    For video, we text or email a link shortly before your appointment. For phone, we call you at the time, on the number you gave us.

  3. Step 3: Open it a few minutes early

    Check your sound and your picture. If anything does not work, call us and we switch to phone.

  4. Step 4: If the signal drops

    We call you back on the same number and finish by phone, or set another time together.

When the connection is the hard part

  • No internet at home

    Use the phone. Some libraries have a private room you can ask for, and we can also meet in person in Aurora.

  • A weak signal on the ranch road

    A call needs far less signal than video. Tell us where you will be, and we will plan for it.

  • One phone for the whole house

    Tell us the best time to reach you when you can talk. We can also send a text before we call.

Questions about joining

Do I need an account or an app?

The link opens in your browser, so you do not need an account. If it does not work on your device, we switch to phone.

Which states can I be in?

Colorado, New Mexico or Wyoming. In New Mexico you will see Mercedes, and in Wyoming, Fernando.

Are sessions recorded?

No. Your clinician is in a private room. On your side, a closed door and headphones help.

What if I need to cancel because the weather closed the road?

Call or text us. We would rather move the session than have you drive in it, and for a closed road we can meet by phone.

Ready to choose how to join?

Write to us, call, or ask for a 15-minute call about fit. It is not therapy, an evaluation or an assessment.

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